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Trusted IT Support Since 2023
Since launching our IT support services from London in 2023, we’ve helped individuals and small businesses navigate an ever-changing tech landscape. Through it all, our commitment has remained the same: delivering top-tier Support, Expertise, and Reliability.
Our team consists of highly qualified engineers who continuously update their skills through ongoing training and professional development. Whether it’s during regular hours or late at night, on-site or remote, local infrastructure or cloud-based solutions — no matter if you’re using Microsoft 365, Mac, or Linux — we provide dependable, knowledgeable support tailored to your needs.
If you’re an individual or running a small business and need a trustworthy, tech-savvy IT partner, you’ve come to the right place.
What our clients say
Rated on Google by 10 satisfied clients ★★★★★
Satisfied Clients
Completed Projects
Years of Experience
Professional Team
Your IT Partner for Small Business and Personal Needs
24/7/365 IT Support
The traditional nine-to-five workday no longer defines how many small businesses and independent professionals operate. In today’s always-on world, tech issues don’t wait for office hours — and neither do we.
We’ve been delivering reliable, around-the-clock IT support for over 3 years, ensuring that our clients can focus on what they do best without worrying about downtime.
Our flexible service model means you only pay for support when you need it — no hidden fees, no unnecessary costs, just expert help whenever it’s required.
Whether you’re based in London, Manchester, anywhere else across the UK. We provide fast, responsive IT support tailored to your schedule — because technology shouldn’t ever get in the way of your productivity.
On-site IT Support
Every client is different, and some prefer to have a member of our team on-site for a few hours, several days, or even on a more long-term basis. That’s why we don’t just focus on technical skills when building our team – we also look for strong communication abilities to ensure seamless collaboration with clients. And if you need immediate support, our industry-leading service level agreements (SLAs) mean we can have a member of our team with you within just a couple of hours.
Whether it’s troubleshooting a critical issue or supporting an ongoing project, our team adapts to your environment and works as an extension of your own operations. We believe in building lasting partnerships, which is why our approach is always flexible, responsive, and tailored to your specific needs. With our blend of technical know-how and client-focused mindset, you can trust us to deliver reliable, hands-on support whenever and wherever it’s needed.
Remote Monitoring
That is why we provide every one of our clients with real-time monitoring and ongoing support to keep their systems running smoothly.
Sure, many of our competitors offer something similar, but what most do not include is regular hands-on maintenance and check-ins from a dedicated technician.
Plus, every client gets personalized guidance from an experienced IT Professional who makes sure your technology is always aligned with your perosnal or bsuiness goals.
All completely hassle-free and included as standard with Cernvict IT Support Services
Pay as you Go Support
If you only need help from time to time and do not have a large setup or dedicated IT Staff, our Pay-as-you-go Support could be the perfect fit. It is simple – just reach out when you need assistance, and you will only be charged for the time our experts spend helping you. You get access to the same skilled Technicians and highly-quality service, whithout the need for ongoing commitments or contracts.
There is no minimum usage, no hidden fees, and no pressure – just reliable support when you need it, at a fair and transparent rate.
Whether it is setting up a new device, troubleshooting an issue, or isntalling software, we are here to help you quickly and efficiently. it is flexible, straightforward, and designed with smaller business and individuals in mind
Emergency IT Support
When your technology breaks down, it stops you in your tracks — whether you’re running a small business or working as a self-employed professional.
Our straightforward IT support service is designed with people like you in mind: those who need fast, reliable help when things go wrong, without the hassle of complicated contracts or confusing tech jargon.
Call our help-desk and speak directly to an experienced technician no waiting, just real support to get your systems working again quickly.
We operate on a simple pay-as-you-go basis , so you only pay for the time we spend helping you. No hidden costs, no surprises — just clear, friendly, effective IT support when you need it most.
Expert Microsoft 365 Support for Small Business & Individuals
Microsoft 365 is the modern workplace solution, combining powerful tools like Word, Excel, Teams, Outlook, and SharePoint into a secure, cloud-based platform.
Whether you’re already using Microsoft 365 or considering it for your business, our certified team at Cernvict has experience supporting businesses and Individuals with setup, migration, and ongoing technical support.
Need help with Microsoft 365? Our Technical Services is available 24/7 to assist — so you can focus on running your business, and your daily duties not managing tech.
Expert Google Workspace Migrations & Setup
Considering a move to Google Workspace? Let Cernvict guide you through every step of the transition — quickly, securely, and with minimal disruption.
Our experienced Technicians specialize in helping small business and Individuals migrate and configure Google Workspace to suit their unique needs.
Whether it’s email, calendars, documents, or full collaboration tools, we handle the entire process — from planning and data migration to final setup and ongoing support.
With our tailored approach, your team can start benefiting from Google’s powerful cloud tools right away — without the headaches of downtime or complicated setups.
Let us make your digital transformation smooth and stress-free.
Expert IT Consultancy for Individuals & Small Businesses
At Cernvict, we offer tailored project and IT consultancy services designed to help you get the most from your technology investment — both now and in the future.
Whether you’re running a small business or working as a self-employed professional, making the right IT decisions can have a big impact on your productivity and growth.
Our IT consultancy services are designed to help you make the most of your technology — from choosing the right tools and setting up efficient systems, to planning upgrades and ensuring your digital operations run smoothly and securely.
Let our expert consultants guide you so you can focus on what you do best — without the tech getting in the way.
Frequently Asked Questions
What kind of IT Support do Individuals and small Business typically need?
Most Individuals and small business need help with everyday technology issues- from setting up devices and troubleshooting software, to ensuring home networks, and managing cloud services. At cernvict IT Support, we provide simple, fast, and friendly assistance tailored to your specific needs, whether you are working from home or running a small office
How quickly can I get help if something goes wrong?
We understand how frustrating tech problems can be — especially when they’re stopping you from getting work done. That’s why we offer fast response times and aim to resolve most common issues either remotely or over the phone within minutes. If on-site support is needed, our team will be with you promptly, thanks to our reliable service level agreements.
Can you help me choose the right technology for my needs?
Yes, absolutely. Whether you’re setting up a home office or upgrading your small business systems, we’ll guide you through choosing the right devices, software, and services based on your budget and goals. Our goal is to make sure your technology supports you — not holds you back.
Do I need a contract for ongoing support?
Not at all. We offer flexible support options to suit your lifestyle or business size. If you only need help occasionally, our Pay-as-you-go service is ideal. But if you’d prefer more peace of mind, we also offer affordable monthly plans that include regular check-ups, remote maintenance, and priority support.
How do you keep my data safe?
Security is important — no matter how big or small your setup. We take a proactive approach by making sure your devices are up to date, protected with strong passwords, and backed up regularly. We’ll also guide you on best practices using secure Wi-Fi, so your personal or business data stays safe.
Will I always speak to the same person when I call for help?
While we have a team of experts available, we aim to assign a primary support technician to each client whenever possible. This helps build familiarity and ensures you’re always working with someone who understands your setup and more efficient.
Your Dedicated IT Partner
We offer something more personal-expert support who truly understand your needs. With years of hands-on experience in IT support, cybersecurity, and consultancy, We handle every issue directly, ensuring consistent quality and a fast response. We also collaborate with a trusted network of professionals when needed, so you benefit from a wide range of skills without the delays or high costs. You are not just another ticket in a system. You are a valued client, and We are here to support you every step of the way
Victor
IT Support Engineer and Cybersecurity
With a solid background in IT support and a client-focused approach, I help individuals and small businesses solve technical issues quickly and efficiently. I bring years of hands -on experience in troubleshooting, cybersecurity, and consultancy, always aiming to deliver clear, reliable, and practical solutions.
Say Hello to Our Awesome Team!
Our team is the heart of everything we do. Each member brings a unique blend of experience, passion, and dedication to help us deliver top-quality service to our clients. From innovative thinkers to technical experts, we work together to bring creative solutions and drive results.
